To send your order back to Horze, you need to register your return online.
After you have registered your return, you will receive further information on how to return the parcel correctly.
Please send your return parcel at your own costs to:
Horze International GmbH (RETURN)
Dwarsdiep 19
9521CH Nieuw Buinen
Netherlands
Remember to get a receipt with the shipment when you hand in the parcel at the post office. To be on the safe side, keep it until your return has been fully processed.
Horze will process your return within 1-2 weeks once the parcel has arrived at our warehouse. As soon as the processing is complete, we will inform you in a separate email.