Horze will provide you with a returns address to which you can send your parcel at your own expense. Please use the following address:
Horze International GmbH (RETURN)
Dwarsdiep 19
9521CH Nieuy Buinen
Netherlands
Please note that you must pay sufficient postage for the parcel. The costs for the return shipment must be borne by you. Please also note that we cannot accept any responsibility for lost or delayed returns. We therefore recommend that you track the parcel using the parcel tracker. The responsibility is transferred to us as soon as the return has reached our warehouse. We will send you an email to confirm receipt of the return. Once your return has been successfully processed, we will refund the purchase price via your chosen payment method.