Of course, it should not happen that your order arrives incomplete. If it does happen, our customer service team will be happy to help you.
It is possible that your order has been dispatched in several parcels. You can find the relevant tracking links in the dispatch confirmation that we send you by email or in your customer account.
Another possibility is that, contrary to expectations, one of your items was not in stock and was cancelled. In this case, you will receive an automatic refund for this item.
For detailed information about your case, please contact our customer service.