Antonia

We want to send your order to you as quickly as possible. We have therefore optimised our ordering and delivery process so that in most cases the address cannot be changed afterwards. If you notice...

As soon as you reach the minimum order value, Horze will cover the cost of shipping your order. The shipping costs are displayed in the shopping basket. They are automatically removed when the mini...

The shipping options offered, delivery companies and any costs incurred are displayed in the shopping basket. Different shipping alternatives cannot be adjusted by changing the delivery address. Fo...

Our vouchers are valid for 3 years from the date of purchase.

If you have lost your gift card, we can block gift card. Please contact our customer service team with the gift card,number and the customer's e-mail address. We will then initiate the cancellation...

We will always refund your return to the gift card used. Of course, you can return orders that you have placed with a gift card to us as usual. The amount to be refunded will then be credited to th...

If the amount on the voucher is not sufficient, you can pay the remaining amount using one of the other payment methods shown. A specific partial payment with a voucher is excluded.

Your gift card is valid in the online shop where it was purchased. You can also redeem it in all Horze equestrian shops managed by the Horze Group in the same country. 1. add your items to the shop...

The purchase of a gift card is only possible with immediate payment. Payment by invoice or instalments is therefore excluded. Please note that you cannot pay for a gift card with another gift card.

If you have forgotten the value on your gift card, you can easily check it on our website. All you need is the code and possibly the corresponding PIN.