Antonia

It is not always easy to find the right individual size for you or your horse. That's why we have provided a size chart for most items. If you are still unsure, you are welcome to contact our custo...

In addition to our online shop and our app, you also have the option of shopping locally in some countries in one of our shops. Selection/discountsThe Horze shops operate independently of the onlin...

We can change your e-mail address within your order up to a certain point in our automatic process so that you receive our automatically generated notifications.If the email address you have entere...

Basically, our aim is to process and dispatch your order as quickly as possible. If you want to change or cancel your order, this is still possible up to a certain point in our automatic process.Th...

You can find great, changing discount promotions in our shop that you can redeem with your order. You will always find the relevant conditions for each discount promotion under the "i". You can sim...

Of course, it should not happen that your order arrives incomplete. If it does happen, our customer service team will be happy to help you. It is possible that your order has been dispatched in sev...

We always dispatch your order as quickly as possible. The delivery time depends on the products ordered and the order date and is displayed directly on the item and in the shopping basket. All prod...

Under "My account" you can easily track what is currently happening with your order. To keep you up to date at all times, we also send automatic mailings as soon as the status of your order changes...

In order to offer you transparency in your order history, we treat each order individually and process them separately. We therefore refrain from combining multiple orders.

For delivery outside your country, please use the shop for the country in question when ordering. A subsequent change is unfortunately not possible. Online Shop: Most European countries have a loca...