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We send our gift card to the email address you provide. The Horze online shop only offers digital gift cards. The gift card will be sent to the email address you provide. This means you can send th...

If you have forgotten the value on your gift card, you can easily check it on our website. All you need is the code and possibly the corresponding PIN.

The purchase of a gift card is only possible with immediate payment. Payment by invoice or instalments is therefore excluded. Please note that you cannot pay for a gift card with another gift card.

Your gift card is valid in the online shop where it was purchased. You can also redeem it in all Horze equestrian shops managed by the Horze Group in the same country. 1. add your items to the shop...

We will always refund your return to the gift card used. Of course, you can return orders that you have placed with a gift card to us as usual. The amount to be refunded will then be credited to th...

If you have lost your gift card, we can block gift card. Please contact our customer service team with the gift card number and the customer's e-mail address. We will then initiate the cancellation...

Our vouchers are valid for 3 years from the date of purchase.

The most convenient way of always being up to date is to log in to your account. In your account you will always have access to the latest information of your order status. As soon as your order is...

If your order is marked as delivered, but you did not yet receive your parcel, a few things may have occurred: A neighbor, friend or family member may have accepted the package for you. The deliver...

Horze offers worldwide shipping to most countries. For multiple European areas we do present a local storefront: Germany: www.horze.de  France: www.horze.fr  Netherlands: www.horze.nl  Belgium: ww...