Antonia

We always dispatch your order as quickly as possible. The delivery time depends on the products ordered and the order date and is displayed directly on the item and in the shopping basket. All prod...

Of course, it should not happen that your order arrives incomplete. If it does happen, our customer service team will be happy to help you. It is possible that your order has been dispatched in sev...

You can find great, changing discount promotions in our shop that you can redeem with your order. You will always find the relevant conditions for each discount promotion under the "i". You can sim...

It is not possible to place an order by phone or email.  Your payment will be processed when you check out the shopping cart in our webshop. In this way you can be confident that your order and pay...

Basically, our aim is to process and dispatch your order as quickly as possible. If you want to change or cancel your order, this is still possible up to a certain point in our automatic process.Th...

Horze offers you many different benefits via your personal customer account: - Manage your personal data and newsletter settings- Overview of your orders and returns- Create an article favourites l...

Manage your addresses and login data. You can change your e-mail address yourself, the old password remains valid. You can also save a voucher you have received as a payment method. It will then be...

In this section you will find your complete order history, you can track the delivery, return items and rate them. For each order, there is the "Further details" tab, where you can find all the imp...

Manage your newsletter settings with just one click. You can manage your newsletter registration in your account. You will also find an "UNSUBSCRIBE" link at the bottom of every newsletter. Click t...

Reviews help other customers with their purchases and also us, as we always want to improve. Share your experiences about the fit or quality of the items you have ordered and help us to constantly ...