Orders via Amazon are dispatched either via Horze or via Amazon. Depending on who the sender is, the procedure for returns differs as follows:
1. Shipping via Horze
You must cover the cost of return postage.
2. Shipping via Amazon
If the sender of the goods is Amazon, please send your goods back to Amazon. Please use the return label that you can find on Amazon.
If you are not sure, our customer service will be happy to help you.